Shipping policy
At Yaala Sparkling, we're committed to getting your delicious drinks to you quickly and safely. Here's what you can expect:
Delivery Address:
We deliver your order to the address you provide at checkout. Please double-check your address for accuracy; we cannot be held responsible for delays or non-delivery due to incorrect information.
Tracking Your Order:
Upon request, we can provide a tracking number once your order has shipped. This allows you to follow your package's progress.
Delivery Responsibility:
We partner with reliable shipping providers to ensure smooth deliveries. However, please note:
- We cannot take responsibility for lost or stolen packages if someone is not present to receive them upon arrival.
- To ensure a smooth delivery, we may authorise our carriers to leave your package in a secure location if no one is available to sign for it directly.
Delivery Timeframes:
While we strive for speedy deliveries, occasional delays can occur due to:
- Unforeseen weather conditions
- Busy holiday periods
- Unforeseen events beyond our control
We appreciate your understanding in such circumstances.
Changes to this Shipping Policy:
We reserve the right to modify this Shipping Policy at any time.
Contact Us:
If you have any questions about our Shipping Policy, please don't hesitate to contact us at admin@yaalasparkling.com.